This is another classic case of an otherwise well made product ruined by a single fatal flaw. My sister gave me this pull-cord-actuated collapsable salad spinner as a gift. I quite like the design of it, and it is very nice to use. However, after only a couple of months of normal use, the pull-cord broke. I contacted the company to try and get a replacement (since it failed so soon), but they ignored my attempts at communication. So I dug into it to see if I could repair it, and perhaps make it Betterstrongerfaster™.
So, with the point of failure identified, the question becomes whether we can fix it and make sure the failure doesn’t recur. First, of course, I pulled out that metal grommet. The hole is smooth plastic, and the grommet was certainly doing more harm than good. Now, what to replace the cord with?
You learn a lot about a product when you take it apart. You might think that the premature failure of this tool made me dislike it, but in fact the opposite occurred. By dismantling it, I saw how well made it actually was. The plastic was sturdy, everything was held with multiple well-placed screws, and the gear train was clever and robust. It was just a tiny manufacturing flaw in the grommet that caused the failure, and that sort of thing is frankly bound to happen. If only their customer service had been better.
What’s next for this intrepid spinner? If the cord fails again, I expect electricity may be involved in the subsequent version…